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Delete Your Account


Who can delete an account

Only the Agent Owner can delete the Vendorapp business and all associated data.

No other user — including agents, viewers, or billing contacts — has permission to delete the account.


How to delete your business

To delete your Vendorapp business:

  1. The Agent Owner must go to Settings > Overview.
  2. Click the red Delete business button.
  3. In the modal that appears, type delete to confirm.
  4. Click the final Delete business button.

Once confirmed:

  • All users will be immediately logged out.
  • All business data will be permanently removed from Vendorapp systems.
  • Billing will be stopped at the end of the billing cycle.

⚠️ This action is irreversible. Deleted data cannot be recovered.


What happens after deletion

When the business is deleted:

  • All contracts, vendors, documents, tasks, and user records are erased.
  • The organization is fully removed from Vendorapp.
  • Any remaining invoices will still be accessible via email if needed.

If you're unsure about deletion, you may prefer to downgrade to the free plan instead. See: 13.1 Closing Your Account